Returns and exchange policy
We will issue a full refund or exchange (minus postage and handling expenses) for damaged or unsatisfactory products on the condition that you contact us explaining why the product is being returned. Please include these details in your return enquiry:
- Full name
- Order number
- proof of purchase
- Purchase date
- Item you are returning
- Reason for returning product
This information must be dated, signed and mailed to us along with the unused product to the following address:
Zuya
PO Box 8369
Tarneit
VIC 3029
Refunds are not available for change of mind.
